![]() There is the Unknown USB Device (Device Descriptor Request failed), but it is now disabled. Here is screenshot of my device manager (with hidden devices shown): I get no errors but the keyboard does not work. Right now, when I connect the keyboard, the windows 10 changes from tablet mode to laptop mode and when I remove it, it changes back to tablet mode. Gearbest has it listed under Chuwi CoreBook CWI542 2 in 1 Tablet PC with Keyboard.Īdditionally, as I mentioned, oddly, I'm currently not getting any error after the steps I used above. These are the following steps I've taken to try and solve the issue.ġ) Followed all the steps here: - after this, the error went away, but my keybord and mouse are still not working.Īny help with this issue would be appreciated. ![]() Initially, I was getting the 'unknown usb device (device descriptor request failed)' issue and my Device manager showed an error as well. I was wondering if this was a driver issue, but they said the detachable keyboard is free of any drivers and there are no drivers to replace. I contacted CHUWI support and they sent me a windows 10 image to flash and completely reset the laptop. I'm currently using a bluetooth keyboard and mouse. My detachable keyboard with mouse no longer works. In the last week, I ran into a weird problem that I think happened after a Windows 10 update. Basically, I bought this after funding it on indegogo and love it so far. I have a CHUWI corebook tablet PC that runs on Windows 10.
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